Plasfy PDF Download Not Working or Rendering Incorrectly (Known Issue + Workaround)

Modified on Mon, 31 Mar at 2:14 PM

If you're having trouble downloading your design as a PDF on Plasfy — or if the rendered PDF is not displaying correctly — you’re not alone.

Known Bug: PDF Download Engine

This is a known issue related to our internal PDF rendering engine, and our development team is actively working on a permanent fix. The issue may cause:

PDF downloads to fail entirely
PDFs that are missing elements or appear broken
Long wait times before the file downloads

We understand how important reliable PDF exports are, especially for printing and client delivery, and we're prioritizing a resolution.

Temporary Workaround (SVG to PDF)

While we work on fixing this, here’s a quick workaround:

Download your design as an SVG file (vector format).
Use a free online SVG to PDF converter, such as:
Once converted, you’ll have a functional PDF version of your design — perfect for sharing, printing, or editing in other tools.

When Will This Be Fixed?

We don’t have a confirmed ETA yet, but the fix is in active development and will be rolled out in an upcoming update.

In the meantime, we appreciate your patience — and hope the above workaround helps bridge the gap.