Been working on a design and now can’t find it? Here are some possible reasons why this might happen and how to find them.
You may have more than one Plasfy account
If you’ve logged into Plasfy and you can’t find your designs, you might’ve logged into the wrong account.
You’ve deleted your design
Deleting designs directly from our Designs also deletes them from the folders they’re in.
If you’ve checked all of the suggestions above and you still can’t find your design, contact our Support Team. Please be as detailed as possible in your request.
To help us find your design, send us the following:
- Screenshot of your Plasfy homepage
- Link to the design (You can get it from your browser’s history)
- Downloaded PDF of any design you’ve recently created
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