Why Does It Say "Account Not Active" in Plasfy AI Graphics Factory? (Billing (Open AI API Fix)

Modified on Thu, 3 Apr at 3:31 PM

Cause: OpenAI API Key Not Added

Version 3 of the AI Graphics Factory requires you to use your own OpenAI API key. If you haven't added your key yet, the system won’t activate your account — and you'll see the "Account Not Active" message.

This change was introduced in Version 3 to give you more control and flexibility, and it allows Plasfy to keep the platform lightweight, fast, and affordable.


? How to Fix It: Add Your API Key

To resolve this error, follow these steps:

  1. Go to https://platform.openai.com

  2. Log into your OpenAI account (or create one).

  3. Click on your profile in the top right and select API Keys.

  4. Click Create new secret key and copy it.

  5. Return to the Plasfy AI Graphics Factory Version 3.0 login page.

  6. Paste your key in the API Key field when prompted.

?️ Need help? Watch the video tutorial on how to get your OpenAI key.


? Why This Matters

The platform won't function in Version 3 unless your OpenAI key is added. This allows the image generation feature to run using your own API credits — so you're in full control of your usage.


❓ Still Seeing the Error?

  • Make sure your email and username are entered exactly as you registered.

  • Try logging out and back in again after entering your key.

  • You can also try a different browser or clear your cache.


? Version 3.0 Is in Beta

Plasfy AI Graphics Factory Version 3 is currently in beta, which means some features may still be evolving or incomplete. If you're having trouble, you can always switch to:

  • Version 2 – Stable with more features

  • Version 1 – Classic and lightweight

All three versions are available so you can choose what fits best for your workflow.

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