Antivirus Warning for Plasfy: Why It's a False Positive

Modified on Wed, 9 Oct at 4:23 PM

Overview


At Plasfy, we understand that encountering an antivirus warning can be alarming. However, we want to assure all users that Plasfy is a premium, paid product that is 100% virus-free. Our platform undergoes rigorous security measures to ensure that your experience is safe and reliable.


Why Am I Seeing a Warning?

Sometimes, antivirus software can mistakenly flag safe websites or software as potentially harmful. This is known as a "false positive." These warnings may appear due to the way antivirus software interprets certain scripts or files, even if they pose no actual risk.


Plasfy's Commitment to Security

We take your security very seriously and have implemented the highest levels of protection for our platform:

  • Cloudflare Enterprise: We use the highest level of Cloudflare security, which includes advanced DDoS protection, SSL encryption, and real-time threat monitoring.
  • Hourly Malware Scans: Our website undergoes hourly malware and security scans to detect and address any potential threats. We have never detected any viruses on our platform, and we maintain a clean, secure environment for our users.
  • Custom-Built Website: Plasfy is a custom-built platform developed by professionals. There are no external threats or vulnerabilities in our system, and there is no possibility of viruses being present.


Why This is a False Positive

If you encounter a warning from your antivirus software while using Plasfy, please rest assured that it is a false positive. These warnings occur due to over-sensitive detection algorithms within antivirus software, particularly with certain JavaScript files. We have previously investigated this issue thoroughly, and antivirus companies like Norton have confirmed that no viruses are present on our site.


What Should I Do?

If you experience a warning, here are a few steps you can take:

  1. Whitelist Plasfy: You can add Plasfy to your antivirus software's whitelist. This will prevent the false positive from reappearing.
  2. Contact Support: If you're still concerned, feel free to reach out to our support team with any questions or screenshots of the warning. We're here to help!


Final Reassurance

We prioritize your security and the integrity of our platform above all else. Rest assured, Plasfy is a safe and secure platform, and any antivirus warnings you may encounter are the result of false positives. If you need further assistance, please don’t hesitate to contact our support team.

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